Help Center


Payment Related:

What payment options does your website support?

Do I have the Cash on Delivery option available?

Why did my payment fail?

I got a payment confirmation from my bank but did not get any confirmation email from Indiahikes. What should i do?

Shipment Tracking Status (for buying only):

Can I track my consignment once it is dispatched?

Can I edit the order I placed, post booking?


How much time does it take to deliver my product?

Cancellations/ Refunds:

How many days does it take for the refund to be credited back to my account?

Are there any cancellation charges?

Can I get the refund amount in a different bank account?


Can I return an order that I received?

What is the time duration for returning/exchanging a product?