Help Center

We support the following modes of payment:

All cards : Visa/ MasterCard/ Rupay/ Amex

Net Banking : All national and state banks

UPI

No, as of now we don’t have this service.

Your payment can fail due to multiple reasons such as:

1. Wrong Card Details

2. Insufficient Funds

3. Verification (OTP) Failure

4. Website Failure

Please confirm the above options before making another payment.

This means that your order did not come through. If you don’t receive a confirmation email even after 5-10 minutes, please write to us at store@indiahikes.com to get it. Mention your name and the order along with the payment transaction details to make it easier for us to track.

Yes you can. We usually dispatch all our consignments using shiprocket. Once your order is fulfilled from our end, you will receive an email with the tracking ID. The email with the tracking ID will be sent 1-2 days after you have placed your order.

No. You can’t edit it from your end once the order is placed. You can cancel the present order and then go for a fresh booking. Cancellation of an order doesn’t involve any fees apart from 4% bank handling fees

The time to deliver the product depends on the shipping address.

Within India: 10-12 working days from the date of order.

Within Benagluru: 3-4 working days from the date of order.

Within Karnataka: 5-6 working days from the date of order.

It takes about 5-6 working days for the amount to be credited back, once we process your cancellation request. If you still don’t see it then please get in touch with us at store@indiahikes.com

Here is the Cancellation policy:

If you wish to cancel before dispatch, you will receive a full refund with 4% deduction for cancellation charges.

If you wish to cancel after dispatch or after delivery Please get in touch with store@indiahikes.com

No. The refund is done automatically to the account that you booked with. There’s no chance of changing the account.

Yes you can. Just write to us at store@indiahikes.com stating your reasons, and we will get in touch with you.

The time duration for returning a product from the date of delivery is 3 days.